Employment Mediation - 2nd Edition (Book + eBook Bundle)

Written by expert employment lawyer Karen Radich and longstanding employment mediator Peter Franks, Employment Mediation is an invaluable and user-friendly guide to the employment mediation process in New Zealand.

The chapters lead the reader through the entire mediation process from start to finish, providing invaluable insights into the range of skills utilised by those involved in the process. The book also contains much that is new, including leading-edge chapters on early assistance mediation, costs in employment cases and the basic steps involved in taking an unresolved dispute to the Employment Relations Authority.

Introduction

• What is mediation?
• A brief history of employment mediation in New Zealand
• Employment-related mediation today

Mediation processes

• MBIE mediation services
• Private mediation
• Early Assistance mediation
• Collective bargaining mediation

Participants in mediation

• The mediator
• Representatives

Making the most of mediation

• Preparing for mediation
• The mediation process
• Negotiation
• Effective communication
• Questioning
• Listening skills

Issues arising in mediation

• Common mediation problems
• Imbalances of power
• Confidentiality

Settlement and beyond

• Settlement options
• Costs in employment cases
• Settlement issues
• Next steps - the Employment Relations Authority
• Forms